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Uber introduced a new characteristic that basically turns the rideshare process back into a taxi service. The feature is chosen 1-833-Apply-UBER and is aimed at older adults or for those that don't accept smartphones.

The rideshare industry has always catered to those with smartphones since you order your ride through an app. Now, by merely dialing i-833-USE-UBER, you lot can book a ride over the telephone. Uber is currently testing it in Arizona cities as a pilot programme.

The feature works like this: After dialing the number, you'll exist connected to a live person who volition confirm your trip request with y'all and give you the cost quote. Riders will provide their name and credit bill of fare info that will be saved for future use when they call the number once again. You lot'll receive text bulletin updates about how far away the ride is, what kind of car information technology is, your driver'south proper name, and license plate.

"It was designed with older adults in listen, though our hope is anyone preferring conversational support will benefit from this airplane pilot. We built it based on feedback from older adults who told u.s. the alive conversations, and simplicity of experience tin brand a difference for their transportation needs," an Uber spokesperson said.

You don't need an Uber account to employ the feature, since the first call you make automatically registers you. Special Uber requests like UberX, Uber Black, or Uber Assist can also be made through 1-833-USE-UBER.

Though the characteristic is similar to just calling upward a taxi company, the aforementioned ride-matching engineering science in Uber'due south app is used over the phone, then that riders can become the lowest possible expect time and lowest possible rate.

one-833-Use-UBER builds upon the company'south characteristic called Uber Assist, which provides additional assistance to seniors and riders with disabilities like allowing wheelchairs or scooters.

The rideshare company has introduced a slew of new features the past year to conform all riders and situations better. In October, Uber launched Uber Pet then your four-legged friend could ride along with you lot without the commuter turning y'all downward.

Uber also launched Uber Ski in December for riders in snowier regions with a vehicle that has enough room for skis or snowboards.

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