How Does Quickbooks Desktop Match Merchant Services Deposits

Hullo, Henry Bruce.

Happy to help out! I'll make certain your Apple Pay payments are properly applied to your customer invoices.

When you say that the payment didn't striking your bank account, did y'all mean that it wasn't deposited nevertheless? If and so, Apple tree Pay payments take a little while to process. Deposits will announced in your account on the next business concern twenty-four hour period. After that, they will be automatically practical on the open invoices in QuickBooks Online.

Important information regarding the Apple Pay service can be found here: Frequently asked questions about Apple Pay and QuickBooks.

If this isn't the example, and then are those transactions from the previous weeks? If so, then this might be caused by a reported issue with Apple tree Pay. We ran into a problem where payments didn't automatically utilize on customer invoices. This was already fixed past our engineers.

Since you're still having the same effect, y'all'll want to manually use those payments. Hither'south how:

Click the + New button.
Cull Receive payment.
Add together the customer from the Client drop-down list.
Check the invoice under the Outstanding transactions section.
Tick the unapplied payment transaction under Credits.
Add memo, reference number and other important details.
Once washed, click Salve and close.

Do this until all invoices are paid and accounted for.

Also, I'd recommend contacting our Merchant Services. Our agents will be able to cheque the system and ensure those future payments will be applied to the invoices automatically. Hither's how:

Click the Assistance icon at the top.
Hitting the Contact Usa button.
Enter something like "Apple Pay payments not applying to customer invoices" or similar.
Proceed with Permit's talk.
Cull how you want to reach united states (phone or chat).

Need help managing your Payments account or service? You can visit our QuickBooks Payments general support page with articles. If you need help with QuickBooks Online processes, just select information technology from the Topic for department to change the product.

Exercise you have other future questions regarding your Payments account or QuickBooks Online in general? Add your reply to this thread and I'll assist yous out. I promise your week is going not bad.